Privacy Policy

Last updated: 31 October 2026

IngredienPro is operated by IngredienPro India Private Limited, Coimbatore, India ("we", "us", "our"). We are building a B2B platform that connects global food-industry buyers with verified Indian sellers. This policy explains what information we collect through ingredienproteam.com (the "Site"), why we collect it, and the choices you have.

1. Information we collect

Information you give us. The Site has no forms. When you contact us on WhatsApp, by email or by phone, we receive the information you choose to share, such as:

Your name and company name
Your WhatsApp or phone number
Your email address
Your country and the content of your messages

Information collected automatically. Like most websites, our hosting provider keeps standard server logs when you visit the Site, such as your IP address, browser type, the page visited, the referring website and the date and time of your visit. We do not use advertising cookies.

2. How we use your information

To reply to your enquiry and talk to you about IngredienPro by WhatsApp, email or phone
To keep the Site secure and protect it against spam and abuse
To comply with legal obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing.

3. Legal basis

We process your details on the basis of your consent (given when you choose to contact us) and our legitimate interest in responding to business enquiries and protecting the Site. You may withdraw consent at any time.

4. Who we share it with

We share information only with service providers that help us operate the Site and communicate with you, such as our web hosting provider and our email and WhatsApp providers. They may process your information only on our instructions. We may also disclose information where required by law.

5. International transfers

IngredienPro serves buyers worldwide and is operated from India. Your information may be stored and processed in India or other countries where our service providers operate, with appropriate safeguards in place.

6. How long we keep it

We keep your contact details and messages for as long as needed to respond to you and continue our business conversation, and for up to 24 months after our last contact with you, unless you ask us to delete it sooner or the law requires us to keep it longer. Server logs are kept for up to 24 months.

7. Your rights

Depending on where you live (including under India's Digital Personal Data Protection Act 2023 and the EU/UK GDPR), you may have the right to access, correct, delete or receive a copy of your information, to object to or restrict its use, and to withdraw consent. To unsubscribe from WhatsApp messages, reply STOP; to unsubscribe from emails, use the link in any email. For any other request, contact us using the details below.

8. Security

We use reasonable technical and organisational measures, including encrypted (HTTPS) connections and access-restricted systems, to protect your information. No method of transmission or storage is completely secure, but we work to protect your data.

9. Children

The Site is intended for business users and is not directed at anyone under 18. We do not knowingly collect information from children.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last changed.

11. Contact us

Privacy questions and requests: meenakshi.i@ingredienproteam.com

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